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Robeson County Housing Authority Non-profit Logo

ACOP

Table of Contents

Introduction and Statement of Local Objectives

Overview of the PHA

  1. Legal Jurisdiction
  2. Mission Statement
  3. Statement of Local Objectives
  4. Organizational Structure
  5. Customer Relations
  6. Code of Conduct

Chapter 1: Public Housing Program Background and Key Events

  1. National Housing Act
  2. United States Housing Act of 1937
  3. Housing Act of 1949
  4. The Housing Act of 1954
  5. The Housing and Urban Development Act of 1965
  6. Community Development Block Grant (CDBG)
  7. McKinney-Vento Act of 1987
  8. Hope VI and Faircloth Amendment
  9. Quality Housing and Work Responsibility Act of 1998 (QHWRA)
  10. Rental Assistance Demonstration (RAD)
  11. Applicable Regulations

Chapter 2: Relationship Between HUD, The PHA, and the Family

  1. Annual Contributions Contract
  2. Roles and Responsibilities

Chapter 3: The Admissions and Continued Occupancy Policy

  1. Adoption of the ACOP
  2. Contents of the ACOP
  3. Organization of the ACOP
  4. Changes in Laws and Regulations

Chapter 4: Nondiscrimination and Equal Housing Opportunities

  1. General Policy
  2. Specific Actions
  3. Reasonable Accommodations and Reasonable Modifications
  4. Effective Communication
  5. Voluntary Compliance Agreement

Chapter 5: Violence Against Women Reauthorization Act of 2013 (VAWA)

  1. Who is Eligible for VAWA Protections
  2. Who is Ineligible for VAWA Protections
  3. VAWA Notice of Occupancy Rights and Certification Form
  4. VAWA Notice of Occupancy Rights, HUD-5380
  5. VAWA Certification Form, HUD-5382
  6. Certification and Documentation
  7. Limited VAWA Protections
  8. VAWA Confidentiality

Chapter 6: Outreach

  1. Affirmative Marketing and Equal Opportunity
  2. Family Outreach
  3. Monitoring and Evaluating Outreach Efforts

Chapter 7: Waiting List and Tenant Selection

  1. Waiting List Management
  2. Site-Based Waiting List
  3. Accepting the Application
  4. Local Preferences
  5. Selection Priorities from the Waiting List
  6. Income Targeting

Chapter 8: Basic Eligibility Requirements

  1. Definition of a Family
  2. Definition of a Household
  3. Income Eligibility
  4. Citizenship and Eligible Immigration Status
  5. Mandatory Disclosure of Social Security Numbers (SSNs)
  6. Restriction on Students of Higher Education Eligibility

Chapter 9: Applicant Selection and Screening 

  1. Applicant Screening
  2. Consideration of Favorable Factors
  3. Falsified or Misrepresented Information
  4. Mitigating Circumstances

Chapter 10: Denial of Admission

  1. Denial of Admission because of the Families Action of Failure to Act
  2. Denial of Admission for Criminal Activity and/or Alcohol Abuse
  3. Denial of Admission based on Consumer Reporting Agency Criminal Reports
  4. Consideration of Circumstances before Denial of Admission

Chapter 11: Determination of Income

  1. Annual Income
  2. Income Inclusions
  3. Federally Mandated Income Inclusions
  4. Assets
  5. Income from Assets
  6. Annualizing and Averaging Income
  7. Earned Income Disallowance Self-Sufficiency Incentive (EID)
  8. Adjusted Annual Income
  9. HUD Mandatory Deductions and Allowances

Chapter 12: Verification Requirements

  1. General Verification Requirements
  2. The EIV System
  3. HUD Verification Hierarchy and PHA Verification Procedures
  4. HUD Verification Hierarchy Techniques
  5. PHA Compliance with Mandated Use of EIV
  6. Income Discrepancies and Disputes
  7. Verification of Legal Identity
  8. Verification of Relationships
  9. Verification of Citizenship or Eligible Immigration Status
  10. Verification of Social Security Numbers and Social Security/SSI Benefits
  11. Verification of Included Income
  12. Verification of Requirements for Excluded Income
  13. Verification of Assets and Income from Assets
  14. Verification of Deductions from Annual Income
  15. Verification of Local Preferences
  16. Verifications from Drug Abuse Treatment Facilities

Chapter 13: Notification of Eligibility

  1. Ineligible Applicants
  2. Eligible Applicants

Chapter 14: Pre-Occupancy Orientation

  1. Scheduling the Pre-Occupancy Orientation
  2. Pre-Occupancy Orientation Tips
  3. Effective Communication

Chapter 15: Types of Developments and Requirements

  1. General Occupancy Developments
  2. Mixed Population Developments
  3. Units Designed for Persons with Disabilities
  4. Designated Housing
  5. See Appendix D for Developmental Units

Chapter 16: Occupancy Standards

Chapter 17: Offering the Units (Tenant Selection and Assignment Plan)

  1. Deconcentration
  2. Unit Offer

Chapter 18: Use and Occupancy

  1. Primary Residence
  2. Absence from the Unit
  3. Abandonment of the Unit
  4. VAWA Exception

Chapter 19: Choice of Rent

  1. Rent Options and Annual Reviews
  2. Flat Rent
  3. Flat Rent, Utilities and Utilitity Allowance
  4. Annual Flat Rent Compliance
  5. Flat Rent Exception
  6. Income-Based rent
  7. Switch from Flat Rent to Income-Based Rent because of Financial Hardship
  8. Ceiling Rent

Chapter 20: Tenant Rent and Other Charges

  1. Tenant Rent
  2. Changes in Addition to Tenant Rent
  3. Forms of Payment
  4. Delinquent Charges and Late Fees
  5. Total Tenant Payment (TTP)
  6. Minimum Rent
  7. Minimum Rent Hardship Exemption
  8. Special Reexamination

Chapter 21: Security Deposit

Chapter 22: Utilities and the Utility Allowance

  1. Utility Services
  2. Individual Metering of Utilities
  3. Establishment of Utility Allowances
  4. Resident-Purchased Utilities
  5. PHA-Furnished Utilities
  6. Surcharges for Excess Consumption of PHA-Furnished Utilities
  7. Review and Revision of Allowances
  8. Utility Reimbursement
  9. Reasonable Accommodation and Individual Relief
  10. General Utility Policies

Chapter 23: The Dwelling Lease

  1. Lease Provisions
  2. PHA Lease Requirements
  3. Lease Term and Renewal 
  4. Lead-Based Paint Notification and Records
  5. Lease Revisions or Modifications
  6. Termination of Lease

Chapter 24: Reexaminations

  1. Annual Reexaminations
  2. General Redetermination Requirements
  3. Annual Reexamination Appointment
  4. Streamlined Annual Reexamination Income Determination for Fixed Incomes
  5. PHA Interim Requirements
  6. Family Interim Reporting Requirements
  7. Interim Reexamination Appointments
  8. Interim Household Composition Reporting Requirements
  9. Effective Dates of Interim Reexaminations
  10. Notification of the Annual/Interim Reexamination Results
  11. Community Service and Self-Sufficiency Requirements (CSSR)

Chapter 25: Zero-Income Families

Chapter 26: Occupancy of Over-Income Families

Chapter 27: Inspections

  1. Types of Inspections
  2. Move-In/Move-Out Unit Inspections
  3. Annual Inspections/UPCS
  4. Scheduling Inspections

Chapter 28: Program Integrity

  1. Investigation of Suspected Abuse or Fraud
  2. Steps to Investigating Allegations of Possible Abuse and Fraud
  3. Responding to Allegations of Possible Abuse and Fraud
  4. Maintaining Evidence and Statements Obtained by the PHA
  5. Evaluation of Findings
  6. Resolving Confirmed Violations
  7. Misrepresentations
  8. The Tenant Conference for Serious Violations and Misrepresentations
  9. Disposition of Cases Involving Misrepresentation
  10. Notifying Family of Proposed Action

Chapter 29: Debt Owed to the PHA

  1. Repayment Agreement for Families
  2. Establishing the Repayment Agreement
  3. Retroactive Payment Amount and Timeframe
  4. Enforcing Repayment Agreements
  5. Repayment Agreement with Previous Tenant or Program Participation
  6. Ineligibility for Repayment Agreements
  7. Debts Owed to PHAs and Terminations
  8. Remaining Family Members and Prior Debt

Chapter 30: Records Management

  1. EIV Printouts
  2. Authority to Obtain Criminal Records
  3. Receipt of Information from Law Enforcement Agencies.
  4. Criminal Records
  5. Permitted Use and Disclosure of Criminal Records
  6. Use of Criminal Records

Chapter 31: Other Matters

  1. Smoke-Free Living Environment
  2. Pet Ownership
  3. Transfers
  4. Emergency Transfers Plan (ETP)
  5. Collection
  6. Termination of Lease
  7. Grievance Procedures
  8. Community Service and Self-Sufficiency Requirements
  9. Housekeeping Standards
  10. Resident Initiatives Policy
  11. Preemption of Restrictions on Placement of Direct Broadcast Satellite, Multi-channel Multipoint Distribution Service and Television Broadcast Antennas
  12. Occupancy of Police Officers
  13. Minimum Heating Standards

Appendix A: HUD Verification Hierarchy and Techniques

Appendix B: List of Charges in Addition to Tenant Rent

Appendix C: Utility Allowances or Consumption Allowances

Appendix D: Developments of Sites by Type

Appendix E: PHA Income Limits

Appendix F: Table of Flat Rents

Appendix G: Security Deposits

Appendix H: IRS Publication 502-Medical and Dental Expenses

Appendix I: Termination and Eviction Policy

Appendix J: Grievance Procedures

Appendix K: Transfers and Transfer Waiting List

Appendix L: Housekeeping Standards Policy

Glossary

Definitions